GENERAL TERMS OF USAGE
1. INTRODUCTION
These General Terms of Usage ("Terms") govern your use of the ELS Fashion TV portal, a brand owned by Perseo Communication Ltd, located at 27 Old Gloucester Street, London, WC1N 3AX, UK, and managed in the Americas by Eden STAR Communication LLC, a Delaware limited liability company, with its business address at 99 Wall Street, Manhattan, New York, 10005 NY, USA ("Eden STAR Communication LLC," "we," "us," or "our").
2. UPDATES AND USER ACCESS
2.1 We strive to ensure perfect and uninterrupted services of our portal for ELS Fashion TV. However, maintenance or updates may lead to restricted user access on specific occasions. We will provide notice of such occurrences.
2.2 Eden STAR Communication LLC and Perseo Communication Ltd are not liable for losses not caused by any breach on our part, including but not limited to profit loss, contracts, data, or goodwill. We are also not responsible for indirect losses.
2.3 Events beyond our control may cause delays or failures in service. We will make reasonable efforts to limit such occurrences.
2.4 Nothing in these conditions limits or excludes our responsibility for fraudulent representations or personal injury caused by negligence or willful misconduct.
3. APPLICABLE LAW
These conditions are governed by the laws of the United Kingdom for brand-related matters and operations handled by Perseo Communication Ltd, and by the laws of the State of Delaware for operations handled by Eden STAR Communication LLC. Both parties submit to the exclusive jurisdiction of the courts of London, UK, or the courts of the State of Delaware, depending on the subject matter.
4. RIGHTS TO CHANGE POLICIES
4.1 Eden STAR Communication LLC and Perseo Communication Ltd reserve the right to change any services, policies, terms, and conditions, including these General Terms of Usage, at any time.
4.2 Users will be informed via email about future changes with prior notice of sixty (60) days.
5. WAIVER
If a breach of these General Terms of Usage occurs and we take no action, the company will still be entitled to use its rights and remedies in any other situation.
6. CHILDREN
Our content is safe for viewing by children. However, our products are not intended for purchase by children under 18 years old without parental involvement.
7. CONTACT DETAILS
The ELS Fashion TV Web Portal is owned by Perseo Communication Ltd and managed by Eden STAR Communication LLC. Contact details are as follows:
Perseo Communication Ltd
27 Old Gloucester Street, London WC1N 3AX, UK
Phone: +44 207 0607086
Web Address: www.elsfashion.tv
Eden STAR Communication LLC (Delaware)
Business Address: 99 Wall Street, Manhattan, New York, 10005 NY, USA
Phone: +1 212 7291352
8. HOW TO NOTIFY CLAIMS OF RIGHT INFRINGEMENTS
8.1 Claims for rights infringements can be addressed to our legal staff at Perseo Communication Ltd. Provide evidence of entitlement when making a claim.
8.2 False information in the notice may result in civil and/or criminal liability.
9. HOW TO NOTIFY DEFAMATORY CONTENT
9.1 Notify us immediately about potentially defamatory content on the ELS Fashion TV portal through our legal concern platform managed by Perseo Communication Ltd.
9.2 Provide legitimate and genuine claims to avoid legal consequences.
GENERAL TERMS OF SALES
1. OUR CONTRACT & CORPORATE JURISDICTION
1.1 By placing an order on the ELS Fashion TV Web Portal, you enter into a binding sales agreement. Corporate invoicing and execution are strictly divided by geographical destination as follows:
• For all transactions where the shipping destination is within the United Kingdom (UK) and Europe, the sales contract is made with and executed exclusively by Perseo Communication Ltd (London).
• For all transactions where the shipping destination is within the United States of America (USA) and the Rest of the World (excluding UK and Europe), the sales contract is made with and executed exclusively by Eden STAR Communication LLC (Delaware).
1.2 ELS Fashion TV offers a range of high-quality fashion items, including T-shirts, polo shirts, tank tops, dresses, jackets, hoodies, sweatshirts, bottoms, swimwear, hats, bags, shoes, and phone cases. Our products are customizable, allowing sales affiliate partners to select patterns and pictures according to their preferences.
1.3 Additionally, we offer and sell products from renowned luxury brands such as Chanel, Hermes, Dior, Celine, Dolce & Gabbana, and others, curated to meet the highest standards of quality and style.
1.4 Payment handling matches this jurisdiction: bank transfers, Stripe digital payments, or specific UK/EU integrated payment networks will be settled directly into the corresponding corporate bank accounts of Perseo Communication Ltd or Eden STAR Communication LLC based entirely on your destination country.
1.5 Upon completing your order, you will receive a confirmation receipt containing details of your purchased fashion items.
1.6 ELS Fashion TV provides a certificate of authenticity for each purchased product.
1.7 Orders will be shipped with tracking IDs provided directly by our logistics centers or authorized sales affiliate partners.
1.8 Sales may be subject to availability, and notifications will be displayed if items are unavailable.
1.9 Buyers will enter into a sales agreement with ELS Fashion TV for each purchased fashion item.
2. ACCEPTED PAYMENT AND GUIDELINES
2.1 Payment via bank wire transfer is accepted in British Pounds, Euro, and US Dollars. Bank coordinates will be provided upon selecting "bank payments" during the checkout process.
2.2 Credit card payments and local European solutions are securely processed through Stripe. Perseo Communication Ltd and Eden STAR Communication LLC do not store or process sensitive credit card data on their servers, ensuring maximum security and commercial privacy for the buyer.
2.3 UK & European Premium Payment Methods: For transactions processed under the jurisdiction of Perseo Communication Ltd, we accept an extended range of flexible and premium payment solutions to guarantee a seamless checkout experience. This includes digital wallets and local payment methods such as Apple Pay, Google Pay, Amazon Pay, Bancontact (for customers in Belgium), and iDEAL (for customers in the Netherlands). Furthermore, Buy-Now-Pay-Later (BNPL) alternatives are available via Clearpay, subject to eligibility criteria.
2.4 IMPORTANT NOTICE – KLARNA PAYMENTS:
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer UK and European buyers flexible financing and deferred payment options (e.g., Pay in 3 installments or Pay in 30 days). Please be advised that Klarna payments are subject to a soft credit check, financial assessment, and approval directly by Klarna. Your personal data is handled in accordance with applicable data protection laws and Klarna's privacy policy. Perseo Communication Ltd acts solely as a merchant and holds no liability regarding credit approval or external payment disputes arising from Klarna financing agreements.
2.5 Financial Integrity & Privacy Notice: To ensure maximum security for our luxury transactions and to protect our supply chain's commercial privacy, Perseo Communication Ltd and Eden STAR Communication LLC exclusively partner with regulated banking institutions and high-standard merchant processors. We do not support payment platforms that impose arbitrary restrictions on professional transactions or require sensitive trade information, as we prioritize the seamless delivery of our products and the absolute confidentiality of our business operations.
3. ORDER DETAILS CONFIRMATION
Upon completing payments, an order confirmation receipt will be sent to your registered email address, detailing the ordered fashion items, prices, and delivery information.
4. PRODUCT QUALITY STANDARDS & PRE-LOVED SPECIFICATIONS
4.1 All merchandise offered on the ELS Fashion TV Marketplace is selected with the utmost care by our specialized luxury curation team. We exclusively list products that are brand new or in excellent, flawless, or mint collector's condition.
4.2 For Pre-Loved / Vintage items, we systematically provide comprehensive descriptions and high-resolution visual evidence detailing exactly if and where any imperfections, blemishes, or superficial signs of use are located. These declarations are comprehensive and definitive, explicitly intended to prevent return procedures.
4.3 Buyer's Condition Acknowledgment: If the detailed specifications, condition grading, or declared imperfections listed on the website are not entirely satisfactory to your personal standards, you are strictly requested not to submit or process any order on this platform. Placing an order constitutes absolute legal acceptance of the item's declared state.
5. ANTI-FRAUD LOGISTICS & VIDEO RECORDING PROTECTION
5.1 To maintain total financial integrity and completely eliminate fraudulent return attempts, product swaps, or false claims of non-conformity, our logistics staff executes a strict security protocol prior to dispatch.
5.2 Mandatory Video Evidence: Every single ordered item undergoes high-definition video recording immediately before final sealing. This video captures every angle, item detail, SKU code, internal serial number, and security tag placement, proving beyond refutation that the item is pristine, fully authentic, and exactly conforms to the website’s description. This recorded archive will be used as unassailable evidence in any payment dispute, chargeback challenge, or legal controversy.
6. RETURNS POLICY & FORFEITURE CONDITIONS
6.1 Returns are restricted and must be requested exclusively within 7 (seven) calendar days from the official tracking date of delivery. After this 7-day period expires, no return requests will be considered under any circumstance.
6.2 Absolute Condition Requirements for Admissibility: A returned product will be instantly rejected, and the refund forfeited, if it fails to meet any of the following parameters upon structural inspection:
• The item must be completely unused, unworn, unwashed, and unaltered.
• The item must retain all original inventory tags, designer labels, plastic protectors, and specialized security seals perfectly intact and attached. Removal or tampering with any tag or seal automatically revokes the right to return.
• The item must be accompanied by its absolute entire original packaging, including dust bags, authenticity cards, designer boxes, manuals, and any complimentary accessories or booklets included in the original package.
• Olfactory & Material Integrity: Products showing even the slightest trace of external odors—including but not limited to perfumes, colognes, body lotions, cosmetics, sweat, tobacco smoke, or detergent—will be immediately categorized as used and rejected. The item will be sent back to the buyer at their exclusive expense, and no refund will be issued.
7. RETURN SHIPPING COSTS, CUSTOMS DUTIES, AND ROUND-TRIP FEES
7.1 All direct and indirect expenses relating to return shipping are exclusively and entirely at the expense of the buyer.
7.2 The precise returning address will be provided by our team only after a return request has been formally reviewed and provisionally authorized.
7.3 Cross-Border, Tariffs, and Import Dues Liability: All international customs clearance fees, import taxes, administrative broker fees, and carrier expenses related to both the original outward shipment and the inward return shipment rest entirely with the buyer.
7.4 Important Customs Warning: If a returned item triggers cross-border tariffs or double taxation upon entering the United Kingdom or the operating facility’s territory, the buyer remains fully liable for these costs. ELS Fashion TV will deduct any customs duties, import clearance fees, or return penalties paid by our company from the final refund amount. If the expenses exceed the product's refundable value, the return will be abandoned and no refund processed.
8. PRICING AND AVAILABILITY
8.1 Prices for fashion items are displayed on the website, including any applicable taxes. Delivery dates are indicative and not guaranteed.
8.2 Efforts are made to provide competitive pricing, and prices are subject to change without notice.
9. TRANSACTION SECURITY & MANAGEMENT RIGHTS
9.1 Materials on the ELS Fashion TV portal are for informational purposes only. We are not liable for actions taken based on information provided on the portal or for dealings with third parties.
9.2 We prioritize monitoring and protection against external threats, including software bugs and security breaches. However, we are not liable for events outside our control.
9.3 Transaction Integrity: Eden STAR Communication LLC and Perseo Communication Ltd reserve the right to cancel and refund any transaction, at their sole discretion, if the payment processor or our internal risk management flags the order as potentially high-risk, or if the shipping destination presents logistical, legal, or financial insecurities. This measure is implemented to ensure the highest standards of transparency and to protect the brand's integrity.
10. APPLICABLE LAW
These General Terms of Sale are governed by the laws of the United Kingdom for global/European operations and the laws of the State of Delaware for Americas operations. Both parties submit to the exclusive jurisdiction of the respective courts.
11. AMENDMENTS TO THE CONDITIONS OF SALE
11.1 We reserve the right to make changes to the ELS Fashion TV Web Portal, product listings, and conditions of sale at any time.
11.2 Users will be subject to the General Terms of Sales in force at the time of product order unless required changes are made by law or government authority.
12. WAIVER
No action taken for a breach of these general terms of sale waives the rights and remedies available to us.
13. CHILDREN
Products sold on ELS Fashion TV are safe for children but are not intended for purchase by those under 18 without parental involvement.
14. CONTACT DETAILS
Contact details for Perseo Communication Ltd:
Business Address: 27 Old Gloucester Street, London WC1N 3AX, UK
Phone: +44 207 0607086
Web Address: www.elsfashion.tv
ELS FASHION TV MARKETPLACE TERMS AND CONDITIONS
1. INTRODUCTION TO THE MARKETPLACE
1.1 The ELS Fashion TV Marketplace allows customers to open virtual shops to display and sell their products. The Marketplace is managed globally by Perseo Communication Ltd and operationally by Eden STAR Communication LLC ("ELS Fashion TV").
1.2 All products listed by the sales affiliate partner are subject to authenticity verification by ELS Fashion TV staff (led by Perseo Communication Ltd) before being presented for sale on the Marketplace.
2. PRODUCT AUTHENTICITY VERIFICATION
2.1 ELS Fashion TV will review all listed products to ensure they meet our standards of authenticity and quality.
2.2 Products that fail the authenticity verification will not be listed for sale, and the sales affiliate partner will be informed of the reason for the rejection.
3. SALES ON BEHALF OF THE SALES AFFILIATE PARTNER
3.1 Once products pass verification, ELS Fashion TV will list them on the Marketplace and manage sales on behalf of the sales affiliate partner.
3.2 ELS Fashion TV will handle all transactions, customer inquiries, and shipping logistics associated with the Marketplace sales.
4. ADVERTISING COSTS AND COMMISSION FEES
4.1 The sales affiliate partner is responsible for covering the advertising costs associated with promoting their products on the Marketplace.
4.2 A commission fee of 13% will be deducted from each sale, covering ELS Fashion TV's management and operational expenses.
5. PAYMENT AND SETTLEMENT
5.1 Payments from sales will be processed by ELS Fashion TV and settled with the sales affiliate partner after deducting applicable fees, including the commission and advertising costs.
5.2 Settlement Procedure: Transactions are processed exclusively via Stripe, direct Bank Wire Transfer, or UK/EU integrated channels. Sales affiliate partners will receive their 87% share of the sale amount once the payment has been fully cleared by the financial institution and the necessary security review periods have expired.
5.3 For bank wire transfer payments, ELS Fashion TV will receive the full payment from the buyers and then transfer 87% of the sale amount back to the sales affiliate partner according to the agreed settlement schedule.
6. TAX COMPLIANCE
6.1 Sales affiliate partners and ELS Fashion TV are committed to clearing all applicable taxes related to sales in their respective countries.
6.2 ELS Fashion TV is not responsible if sales affiliate partners fail to comply with their tax obligations, and the company is waived from any liability in such cases.
7. COMPLIANCE AND RESPONSIBILITY
7.1 Sales affiliate partners must ensure their products comply with all applicable laws, including regulations on counterfeit items and intellectual property.
7.2 ELS Fashion TV reserves the right to remove any products from the Marketplace that violate our policies or fail to meet our standards.
8. LIABILITY DISCLAIMER
8.1 ELS Fashion TV is not liable for the authenticity of products submitted by sales affiliate partners but will perform reasonable checks (through Perseo Communication Ltd's expertise) to maintain the Marketplace's integrity.
8.2 Sales affiliate partners are solely responsible for any claims, damages, or disputes arising from the sale of their products.
9. CONTACT AND SUPPORT
9.1 For inquiries regarding the Marketplace or product listings, please contact ELS Fashion TV support via the contact information provided on our website.
