Loewe Calfskin Large Puzzle Bag Grey in Grey – Excellent

Loewe Calfskin Mini Hammock Hobo Soft White in White – Excellent

$1,747.44

Loewe Calfskin Colorblock Medium Puzzle Bag Blue in Blue – Very Good

$2,198.46

$2,571.15

•  Delivery & Return
  Shipping & Delivery Return Policy Payments FAQ

  Shipping & Delivery

  We deliver worldwide via premium express couriers (UPS or DHL).

  Smart Regional Stock & Anti-Duty Protection: To protect our customers from unexpected customs duties and excessive shipping costs, we have implemented an Automated Safety System.

  • Regional Protection: Our system automatically detects your location. Purchases from a stock outside your geographical region (e.g., a US resident buying from Europe Stock) are automatically restricted for your protection.
  • Available Stocks: USA Stock, Europe Stock, UK Stock, and Global Stock.
  • Global Reach: Our "Global Stock" products are fulfilled through our direct textile facilities in the USA, Europe, Brazil, and Asia.

  Can't find an item in your local stock? If a specific product is not listed as available in your regional stock, we are here to help. Contact our concierge team via WhatsApp to check for manual availability or special procurement:
  Request via WhatsApp

  • Tracking: All orders include a tracking number provided via email upon dispatch.
  • Delivery Times: Calculated in real-time at checkout based on stock origin and your destination.

  Return Policy

  Important: We provide detailed specifications and sizing for every product on the marketplace. Please review all descriptions carefully. If you have any doubts, contact our customer service before purchasing to ensure the perfect choice.

  • Eligibility: Items must be unworn, unwashed, and in original condition.
  • Timeframe: Returns must be initiated within 15 days of purchase.
  • Refunds: Processed within 7-10 business days. Funds will appear in your account within 1-3 business days after processing.

  Payments & Financial Integrity

  To ensure the highest level of security and commercial privacy for our luxury transactions, we exclusively use regulated Tier-1 banking partners and secure merchant processors.

  • Digital Payments: Secure checkout via Stripe. We support all major credit cards.
  • Bank Transfer: Fast and secure local bank transfers (via Relay Financial) are available for the USA, Europe (EU), United Kingdom (UK), and Switzerland (CHF). Banking coordinates are provided upon order completion.

  Why we don't use consumer-grade e-wallets: As a New York-based luxury brand, we prioritize your privacy and our operational stability. We do not accept payment methods that impose arbitrary restrictions or compromise sensitive commercial data. Our direct-to-bank and Stripe-secured systems ensure that your funds and orders are handled with maximum transparency.

  FAQ

  Why is my purchase restricted to certain stocks?

  This is a safety measure to ensure you receive your order in the shortest time possible without being surprised by international customs fees or taxes. We prioritize your local stock for your convenience.

  Which currencies do you accept?

  We accept US Dollars, Euros, British Pounds, and Swiss Francs (CHF) via bank transfer and Stripe-secured credit card payments.

  What if my size is available in another region?

  Please use our WhatsApp concierge service. Our team will manually verify if the item can be transferred or fulfilled from our global production network directly to you.

  Are the delivery costs the same for all regions?

  Shipping costs depend on the destination and the weight of the package. You will see the final shipping price during the checkout process.

  Need further assistance?

  Email: cust.inq@elsfashion.tv Phone / WhatsApp: +1 646 8143786
•  Ask a Question

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